The intent of this privacy policy is to inform you of what kinds of information we may gather about you when you visit our website and how we may use that information.
 

Data Collection


Our web servers collect and store all information that your web browser sends when it requests a web page, including:
Name, domain, and numerical internet address of the "host" computer (that of your Internet Service Provider, not necessarily your personal computer) that you use for Internet access;
The date and time when you accessed our site;
The Internet address of the web page that you came from;
The page requested from our site and the number of characters sent to your computer;
The information your web browser software sends as its so-called "User Agent," which typically identifies the browser software and may also indicate the operating system and type of CPU used in your personal computer.


Saudia Private Aviation intends to analyze these log files to learn how visitors use the site and what improvements we can make to improve user experience.
 

Use of Information


Personal information about users visiting our website will not be collected and used, unless the visitor chooses to provide such information. As a policy, we do not attempt to identify individual users or share any information received with outside parties, with the exception of official and authorized law enforcement investigations, or in cases of suspected attempts to deliberately circumvent our system's security with the intent of gaining unauthorized access or inflict technical damage (e.g. an attack by hackers).
 

E-mail


We use personal identifying information sent to us via e-mail to respond to your requests for information or assistance. This includes forwarding your e-mail to other Saudia Private Aviation staff better able to handle your requests. We don’t intend to retain or distribute e-mail addresses to outside parties. Information collected through e-mails will be retained as long as necessary to complete our response.


"If, at any time, you prefer not to receive email marketing information from us please follow the unsubscribe link at the bottom of each email."
 

Cookies


Saudia Private Aviation uses cookies for anonymous visitor tracking. Our web server assigns each visitor a unique numerical ID so that we can determine how many unique visitors visited the site. Personal information based on the numerical IDs are not identified nor collected. Information entered in our inquiry and reservation are not linked or related to the cookie data.

By using this site, you signify your agreement with Saudia Private Aviation Privacy Policy. We reserve the right to change, revise, add or delete parts of this policy at any time. Your continued use of this website following said possible changes to these terms indicates acceptance of those changes.

Any questions or comments regarding Saudia Private Aviation Privacy Policy should be directed to us by e-mail at spacm@spa.sa
 

What is our legal basis for using your personal information?


Saudia Private Aviation will only process your personal information where we have a legal basis to do so. The legal basis will depend on the reason or reasons Saudia Private Aviation collected and needs to use your information. Under EU GDPR data protection laws in almost all cases the legal basis will be:
•        Because we need to use your information so that we can process your booking, fulfill your travel arrangements and otherwise perform the contract we have with you.
•        Because it is in Saudia Private Aviation legitimate interests as an airline to use your personal information to operate and improve our business as an airline and travel provider.
•        Because Saudia Private Aviation needs to use your personal information to comply with a legal obligation.
•        To protect the vital interests of you or another person.
•        Because you have consented to Saudia Private Aviation using your information for a particular purpose.
More information on each legal basis is provided below.
If processing of your data is subject to any other laws, then the basis of processing your data may be different to that set out above and may in those circumstances be based on your consent in all cases.

Requesting a copy of your personal information


Under EU GDPR Data Protection Regulation, you may request a copy of any personal data about you held by Saudia Private Aviation. There is no fee for this request.
The request must be in writing and must contain the following:
•        Your name and postal address.
•        Details of your request.
•        Any details which may help us locate the information which is the subject of your request, for example:
•        Booking reference or flight numbers and dates.
•        Executive Club number.
•        Telephone recording details (identifier number, the number you call from, the number and option you dialled, the date and time of your call(s)).
•        You must also provide:
•        A photocopy of your passport or driving licence, so that we can verify your identity.
•        Your signature and the date of the request.
•        If you are applying on behalf of another person then signed authority from the individual is required.
Please send your request related to Data Protection to Care@spa.sa
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